Last Updated: January 1, 2026  |  Effective Date: January 1, 2026

Our Privacy Commitments at a Glance

Six core principles that underpin how bos898 handles your personal data

Bank-Grade Encryption

All data transmitted between your device and our servers is protected by TLS 1.3 encryption. Sensitive data at rest — including your KTP scan, bank account number, and payment history — is secured with AES-256 encryption, the same standard used by major Indonesian banks such as BCA and Mandiri.

We Never Sell Your Data

bos898 does not sell, rent, or trade your personal data to third-party marketers, data brokers, or any commercial entity for their own purposes. Your data is used solely to operate your account, deliver our services, comply with legal obligations, and — with your consent — send you relevant bos898 promotions.

UU PDP Compliant

We are fully committed to compliance with Indonesia's Law No. 27 of 2022 on Personal Data Protection (UU PDP). This means transparent processing, meaningful consent, enforceable data subject rights, and prompt notification in the unlikely event of a data breach that affects you.

You Are in Control

Your bos898 account settings give you direct control over notification preferences, marketing opt-ins, and cookie choices. For more significant rights — data access, rectification, erasure, portability, or objection — simply contact our Data Protection team and we will fulfill your request within 30 days.

Clear Retention Limits

We keep your data only as long as necessary. Account and transaction records are retained for 5 years post-closure as required by AML law. Marketing data is deleted as soon as you withdraw consent. When retention periods end, data is securely deleted or permanently anonymized — no indefinite storage.

Dedicated Privacy Support

Our Data Protection team is available 24/7 to answer privacy questions, process data subject requests, and address any concerns about how your information is handled. We respond to all privacy inquiries within 3 business days and resolve most requests within 30 calendar days — faster than the legal minimum.

Questions About Your Privacy?

Our Data Protection team is ready to help. Whether you want to access your data, update your preferences, or simply learn more about how bos898 protects your information, we are here for you — 24 hours a day, 7 days a week.

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